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Service Charter

We believe the foundation of any business should be built on trust, reliability and integrity, and pride ourselves on delivering consistently high levels of service and expertise.

Customer satisfaction is our priority and we will always go the extra mile to ensure we continually exceed expectations. Our Service Charter outlines our commitment to our clients and is very simple: VIP.

We regard all our customers as Very Important People and we aim to make you feel Valued, Informed and Protected, which entails providing Value, Interaction and Professionalism.

In other words, we will work in partnership with you to fully understand your business and your needs, then arrange bespoke insurance, giving you the peace of mind that you are fully protected against all risks.

Contact Neil Willies Insurance Brokers - 0800 542 0672

We pride ourselves on providing the highest standards of efficiency and professionalism, and always aim to respond to enquiries as quickly as possible.

Click here to enquire by email